This Privacy Policy is effective as of January 31, 2025; and Last updated on January 31, 2025.

PT Skorcard Teknologi Indonesia (hereinafter referred to as "Skorcard," "Company," "We") is a company that provides users ("Users," "You") with easy and secure access to credit card facilities, as well as the ability to manage transactions and credit card administration through the Skorcard Platform ("Services").

This Privacy Policy represents our commitment to ensuring the security of every data collection, processing, and disclosure while guaranteeing and supervising the processing of your personal data in relation to the provision of our Services.

This Privacy Policy aims to provide information about your rights when accessing and/or using the Skorcard Platform based on applicable laws and regulations, including Law No. 27 of 2022 concerning Personal Data Protection ("PDP Law"). Additionally, this Privacy Policy regulates the terms of data usage related to the provision of our Services, as specified in the Terms of Use.

Unless otherwise stated, all capitalized terms not defined in this Privacy Policy have the same meanings as set forth in the Terms of Use.

ROLE OF SKORCARD

We, Skorcard, a company based in South Jakarta, act as the controller of your personal data regarding the account creation process on the Skorcard Platform and as the processor of personal data related to the issuance and creation of credit cards by banking institutions in cooperation with Skorcard.

COLLECTION OF PERSONAL DATA

What do we collect?

The personal data we obtain from you may include, but is not limited to, the following:

PERSONAL DATA YOU PROVIDE TO US

To enable the Skorcard Platform to provide Services to Users, we may collect and process the following personal data during registration and your interactions with the Skorcard Platform:

AUTOMATICALLY COLLECTED DATA WHEN USING OUR SERVICES

When you access the Skorcard Platform or use our Services, we may automatically collect the following information about you:

DATA RETENTION

We retain your personal data as long as you are a registered user of the Skorcard Platform. If you cease to be a user, we will store your data for at least five (5) years after your account is inactive. Financial and billing-related information will be retained for at least ten (10) years as per legal requirements.

DISCLOSURE OF PERSONAL DATA

We may disclose your personal data to third parties, including affiliates and regulatory authorities, for compliance, legal obligations, service enhancements, and business operations. Data may also be shared in cases of corporate actions such as mergers, acquisitions, or dissolutions.

DATA TRANSFER TO FOREIGN COUNTRIES

By using Skorcard, you agree that your data may be transferred, copied, or accessed by parties outside Indonesia, subject to legal compliance and security measures.

YOUR RIGHTS AS A DATA SUBJECT

As a data subject, you have rights to access, correct, delete, withdraw consent, restrict processing, and file complaints regarding your personal data. Requests can be made to wecare@skorcard.app and may take up to 30 business days for processing.

COOKIE POLICY

Skorcard uses cookies to enhance user experience. You can modify cookie settings within the Platform, though disabling cookies may affect service availability

CHANGES TO PRIVACY POLICY

We reserve the right to update this Privacy Policy. Continued use of the Platform implies agreement to the revised terms.

CONTACT US

For any inquiries, contact us at wecare@skorcard.app. Processing requests may take up to 30 business days.

APPLICABLE LAW AND DISPUTE RESOLUTION

This Privacy Policy is governed by Indonesian law. Disputes will be resolved as outlined in the Terms of Use.